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26.10.2020 |  ‘How to prevent a complaint from becoming a legal suit during the Covid-19 period’; the lecture of Adv.Alon Sukenik from our firm’s Class Action Department on the Israel Conference for Customer Service and Experience

Adv. Alon Sukenik from our firm’s Class Action Department will deliver a lecture at the Israel Conference for Customer Service and Experience.

This is the 24th conference which is intended for customer service managers, public affairs managers, customer experience managers, and call center managers from organizations in the private, public, and governmental sectors.

Adv. Sukenik will deliver a lecture on ‘How to prevent a complaint from becoming a legal suit during the Covid-19 period’, in which he will explain what a class action is and the conditions for its certification, how service problems and malfunctions may be incarnated into a class action (including examples), and the recommended practical principles to reduce risks for a class action of millions of NIS.

The conference will be held on December 22, 2020 at Crowne Plaza Hotel, Tel Aviv, insofar as the instructions of the Ministry of Health allow it.

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The translation was executed courtesy of Tomedes Translations

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